Privacy Policy
Last updated: December 19, 2024
1. Introduction
PlateWatch ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.
2. Information We Collect
2.1 Information You Provide
- Account Information: Email address, username, display name, and password
- Profile Information: Avatar, bio, and other optional profile details
- Report Content: Photos, videos, descriptions, location data, and license plate information
- Comments and Interactions: Comments, likes, and flags you submit
- Payment Information: Processed securely through Midtrans (we do not store credit card details)
2.2 Automatically Collected Information
- Usage Data: Pages visited, features used, and interaction patterns
- Device Information: Browser type, operating system, and device identifiers
- IP Address: For security and analytics purposes
- Cookies: To maintain your session and preferences
3. How We Use Your Information
We use your information to:
- Provide and maintain our service
- Process your reports and manage your account
- Process credit purchases and transactions
- Moderate content and enforce our guidelines
- Communicate with you about your account and service updates
- Improve our platform and develop new features
- Prevent fraud and ensure platform security
- Comply with legal obligations
4. Information Sharing and Disclosure
4.1 Public Information
The following information is publicly visible on PlateWatch:
- Your username and display name
- Your profile picture and bio
- Reports you submit (including media, descriptions, and location)
- Comments and likes you make on reports
- Your reputation score
4.2 Third-Party Services
We share information with trusted third-party services:
- Supabase: Database and authentication services
- Midtrans: Payment processing (they handle all payment data securely)
- Apify: Instagram media extraction (when you import from Instagram)
4.3 Legal Requirements
We may disclose your information if required by law or in response to valid legal requests.
5. Data Security
We implement appropriate technical and organizational measures to protect your information:
- Encrypted connections (HTTPS)
- Secure password hashing
- Row-level security on database access
- Regular security audits
- Access controls and authentication
However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.
6. Your Rights and Choices
You have the right to:
- Access: Request a copy of your personal data
- Correction: Update or correct your information through your profile settings
- Deletion: Request deletion of your account and associated data
- Object: Object to certain processing of your data
- Data Portability: Request your data in a portable format
To exercise these rights, contact us at dm.adhitama@gmail.com
7. Data Retention
We retain your information for as long as your account is active or as needed to provide services. When you delete your account:
- Your personal information is deleted within 30 days
- Public reports may be anonymized rather than deleted to preserve community data
- Some data may be retained for legal or security purposes
8. Cookies and Tracking
We use cookies and similar technologies to:
- Keep you logged in
- Remember your preferences (language, theme)
- Analyze platform usage
- Improve user experience
You can control cookies through your browser settings, but some features may not work properly if you disable them.
9. Children's Privacy
PlateWatch is not intended for users under 13 years of age. We do not knowingly collect information from children under 13. If we discover that we have collected such information, we will delete it immediately.
10. International Data Transfers
Your information may be transferred to and processed in countries other than Indonesia. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes via email or platform notification. The "Last updated" date at the top indicates when the policy was last revised.
12. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us at: